Workscapes Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. The infrastructure for working smarter is called a workscape. It’s not a separate function so much as another way of looking at how we organize work. It’s the platform where learning and work transpire. It’s an organization’s learning ecosystem.